Significant forces in any community are its neighborhood businesses. The Mid-county Memo offers this section to our business neighbors for news, advancements, promotions, expansions and other noteworthy events to be shared with the community at large. Business Memo submissions for the March issue are due by Wednesday, Feb. 15. For best results, e-mail Darlene Vinson at email@example.com. Or you can also mail editorial submissions to: 3510 N.E. 134th Ave., Portland, OR, 97230. To call or leave a phone message, dial 503-287-8904. Mid-county Memo fax number is 503-249-7672.
Bests thrive in home improvement business
Its a family tradition that has been preserved for half a century. And by all appearances, theres not going to be any slowdown in the near future.
|After 50 years in operation, City Home Improvement in Mid-county has employed many. Here are people currently working with the Bests. Pictured in the front row from left to right are: Rhonda Bray, Christine Halladay, Pat Dragowsky, Mark Livesay, Ron Davis and Charlie Brown. In the middle row, left to right: Scott Boe, Frank Camp, Mark Lofton, Howard Haase, Ron Best, Greg Best and the man that began it all, Charles Best. In the back row: Ed Herman, John Price, Ken Luper, Ken Walker, Kevin Waymire, Gary Hatton and Gary Blomquist.
|MEMO PHOTO: TIM CURRAN
Charlie Best started City Home Improvement, and his son Ron continues as the head of the Parkrose firm.
Simply put, City Home Improvement has been remodeling and repairing homes for Portland homeowners for 50 years.
The showroom at 8811 N.E. Sandy Blvd. has multiple home improvement displays, including interior work such as kitchen, bathroom, plumbing, counter tops and flooring, along with exterior remodeling for skylights, roofing, siding and windows.
I think the secret of survival is really easy, said Charlie Best. Simply do a better and more professional job than the competition at a competitive price, and put everything in writing. Charlie Best began working with his father as a young man. He taught me that people dont expect something for nothing, Charlie Best explained. They simply want to be treated fairly.
Along the way, Charlie Best began to mold a philosophy of business ethics. Before I went into business for myself, he said, I worked for other contractors here in Portland and I felt I could do a better job for the homeowners, make a better name for myself and build a business if I was in charge.
Best wanted to make certain that the work was done on a more professional level, with no short cuts, and also that we completed the job on schedule. I noticed when I worked for other contractors, he continued, that scheduling was a very big concern and the cause of a lot of complaints.
He said those complaints sometimes gave contractors a bad name. I was on the receiving end of some of those complaints, he said, so I made up my mind to say what you mean and mean what you say and dont promise anything you cant deliver. Consumers appreciate that, and we have built our business on these principals.
Father Charlie Best put son Ron Best in charge of the business more than a decade ago. Ron Best grew up in the business: His father put him to work after school and on weekends, helping carpenters and cabinet men, doing interior work and exterior work, as well as framing.
I guess you can say Ive been in it all my life, said Ron Best.
When I came back from serving in the military overseas, I decided I would change careers and try something new, but that didnt last long, explained Ron Best. I didnt feel comfortable doing anything else. Remodeling is in my blood, so its my life and Im here to stay.
City Home Improvement does work all over the Portland area, including Lake Oswego, West Linn, Oregon City and Tigard.
Our business is growing every year, said Ron Best. Its a much better investment to repair the home you live in.A lot of times the cost of repairing and remodeling is less than the sales commission you would have to pay to sell.
Both Ron and Charlie Best are residents of Mid-Multnomah County.